Modify or Create Email Templates in Lightning Experience
Create one ore more Lightning email templates to make emailing members of your team more
efficient and consistent.
Required Editions
Note Workplace Command Center is scheduled for retirement as of
Spring ’24 on January 31, 2024. After that, Workplace Command Center isn’t available. For more
information, see Work.com Workplace Command Center
Retirement.
User Permissions Needed
To create and send email templates:
Lightning Experience User
To update email templates:
Modify All Data, Manage Public Lightning Email Templates permission, or template
ownership
For email templates in an Enhanced folder: Modify All data, Edit access to the folder, or
template ownership
From the App Launcher, select Email Templates.
Click New Email Template and enter a name.
Click Select Folder, select a folder, and click Select
Folder.
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