Customize Workplace Command Center Permissions

We recommend that you use our permission sets and permission set groups in your org. But if you need to add or edit the recommended permissions, follow these guidelines.

We designed the Workplace Command Center permissions assuming that only a few users with specific roles need access to your Command Center. While we designed these permissions to be sufficient for most Work.com orgs, we recognize that admins sometimes change or add permissions to support unique business requirements

If you need to add to or edit permissions, we strongly recommend that you keep uncustomized versions of our recommended permission sets in your org. Changing our permission sets or omitting them from permission set groups can impact your org when new versions of the Workplace Command Center managed package are released.

New versions of the package can include updates to the permission sets. Orgs using our recommended permission sets can easily add these changes to their org using the Update Permissions option included in the Command Center Settings. Orgs that don’t use our recommended permission sets may miss important updates. Orgs that modify our permission sets get their customizations overwritten.

Follow these guidelines to make sure your Work.com org is always up to date and able to maintain your customizations:

To add permissions, create new permissions sets and make your additions there. Then include the new permission sets in the permission set groups assigned to your users. Any permission changes included in a Workplace Command Center package update can be made to the recommended permission sets without interfering with your additional permission sets.

To customize or edit permissions, clone our recommended permission sets first. Customize the clones and assign them to permission set groups or users. Any updates to the packaged permissions are available only to our recommended permission sets. If you choose not to use our permissions and prefer your customizations, manually update your cloned permissions when permission changes or additions are introduced in new versions of the Workplace Command Center package.