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Workforce Scheduling for Agentforce Public Sector
WorkforceSchedulingContext Standard Definition

WorkforceSchedulingContext Standard Definition

The WorkforceSchedulingContext standard context definition gathers scheduling data from service appointment, interaction, and visit objects for use in Workforce Scheduling appointment flows.

Required Editions

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions
Detail Value
Standard Definition WorkforceSchedulingContext
Use Gathers scheduling data, such as work type, location, and scheduled times, from service appointment, interaction, and visit records for use in scheduling flows.
Associated Components Workforce scheduling flows

For more information, see Workforce Scheduling Visit Data Mapping.

 
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