Get Started with Workforce Scheduling

Get to know the capabilities, appointment types, roles, and constraints that shape your Workforce Scheduling implementation.

• Key Concepts
  Learn the scheduling methods, records, and classification model that Workforce Scheduling uses to run on-site and field work on one platform.
• Editions and Licensing
  Learn about the Salesforce user interfaces, editions, and add-ons that support Workforce Scheduling.
• Considerations
  Review the considerations, supported scheduling methods, and appointment types that shape what you can schedule in Workforce Scheduling.