Grant Guests Read Access to Scheduling Data

Share the scheduling records that guests need to see available time slots and complete a booking.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions

User Permissions Needed
To set up guest scheduling flows:	Customize Application AND Manage Flow
To let guests use the flows:	Workforce Scheduling Guest User and Composable Case Management Scheduling for Guest Users permission sets

Guest users have Private access by default, so guests can't see the records that scheduling needs until you share them.

Enable Secure Guest User Record Access. See Give Secure Access to Unauthenticated Users with the Guest User Profile.
Create sharing rules for guest users who schedule appointments that grant Read access to these objects: Work Type, Service Territory, Operating Hours, Service Resource, Location, Asset, and Shift.

Without these rules, guests can't see available time slots or complete a booking.

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