You are here:
Maximum Travel From Home is a Workforce Scheduling work rule type for setting the maximum distance or travel time between a resource’s home base and any appointment assigned to the resource. It’s a useful way to minimize mobile workers’ travel time. Maximum Travel from Home work rules are applicable to field scheduling.
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions |
Work rules of this type are particularly useful if your service territories are functional rather than geographical.
Work rules of this type contain the following settings.
| Field | Description |
|---|---|
| Maximum Travel From Home Type | Indicates whether the work rule enforces a maximum travel time or maximum distance. |
| Maximum Travel From Home | The maximum, which is measured in minutes for travel time and miles or kilometers for distance. The miles or kilometers preference is set in the Field Service Admin app. |
If a service resource’s home base (address) isn’t specified, the resource isn’t a candidate for any service appointment. If a service appointment lacks geocoordinates (calculated from an address), it can be assigned to any service resource with a home base.
Create work rules from Setup. Find and go to Workforce Scheduling, and under Appointment Scheduling Logic, select Work Rules. To view or add work rule fields open the Object Manager in Setup and select the Work Rule custom object. To add work rules to a scheduling policy, see Create and Manage Scheduling Policies in Workforce Scheduling.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.