The Salesforce mobile app is where you confirm your workplace shifts. You get a new
username to log in, and your Salesforce admin sets up your account. Be sure to log in when you
receive an email about your new account.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions
Shift Management is available as an add-on license with Work.com and Workplace Command
Center.
To log in to the Shift Management mobile app:
Download the Salesforce mobile app if it’s not already installed.
When you receive an email with your new login, follow the prompts to verify your
account.
In the Salesforce app, tap Use Custom Domain and enter https://MyDomainName.lightning.force.com.
Then, log in with your username and password.
To access the shift management app:
Tap the menu icon and open the app launcher.
Open the Back to Work app. By default, it's called Back to Work, but your admin can
customize the app name.
To open the home page, tab the app name. Then tap Back to
Work.
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