Para armazenar resumos de chamada de voz nos campos de objeto do Salesforce:
Editar (no objeto Salesforce) OU Modificar todos os dados
Nota Estes são os tipos de chamada de voz compatíveis com Resumos do trabalho para chamadas de voz: INTERNAL, INBOUND, OUTBOUND, COACH, BRIDGE, TRANSFERE, CALLBACK, INTERNALCALL e CONSULT.
Em Configuração, insira Resumos de trabalho do Einstein na caixa Busca rápida e selecione Resumos de trabalho do Einstein.
Clique na guia Chamadas de voz.
Para habilitar Resumos do trabalho para chamadas de voz, ative Resumos do trabalho para chamadas de voz.
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