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Arbejdssammendrag for Voice-opkald genererer sammendrag automatisk, så snart opkaldet slutter. Som standard vises sammendraget på konsollen, så servicemedarbejdere kan gennemse og gemme det. Hvis du vil gemme sammendrag automatisk uden servicemedarbejdergennemgang, skal du aktivere Gem sammendrag automatisk.
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| Hvis du vil lagre sammendrag for voice-opkald i Salesforce-objektfelter: | Rediger (på Salesforce-objekt) ELLER Rediger alle data |
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