Arbeidssammendrag for talesamtaler genererer sammendrag automatisk så snart samtalen avsluttes. Som standard vises sammendraget i konsollen slik at servicerepresentanter kan se gjennom og lagre. Hvis du vil lagre sammendrag automatisk uten servicerepresentantgjennomgang, slår du på Lagre sammendrag automatisk.
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| For å lagre samtalesammendrag i Salesforce-objektfelt: | Redigere (i Salesforce-objekt) ELLER Endre alle data |
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