Arbetssammanfattningar för Voice-samtal skapar sammanfattningar automatiskt så fort samtalet avslutas. Som standard visas sammanfattningen i konsolen så att servicerepresentanter kan granska och spara den. För att spara sammanfattningar automatiskt utan servicerepresentantgranskning, slå på Spara sammanfattningar automatiskt.
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| Lagra sammanfattningar av röstsamtal i Salesforce-objektfält: | Redigera (för Salesforce-objekt) ELLER Ändra alla data |
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