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Promote Wellness and Productivity with Work.com
Build trust with your business, employees, and customers. Empower your employees to be productive and engaged from anywhere. With the apps and services available in Work.com, become a more resilient organization and respond to major events, such as the current COVID-19 crisis.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions |
| Workplace Command Center is available as an add-on license. |
We built Work.com as a suite of solutions to help organizations build trust and resilience, meet new workplace challenges, and get back to growth. Work.com helps you ensure safe and continuous workplace operations, build trust, and communicate openly with customers. Use the Work.com products to prioritize employee wellness and productivity whether they’re returning to the office or working from anywhere.
The Work.com solution is an ecosystem of many products including the Workplace Command Center, Employee Workspace, Shift Management, Emergency Response Management and more. Work.com provides a framework for organizing critical information from various sources such as government policies, regional health data, and company information, so you make informed decisions and take appropriate action. Work.com also provides a single pane of glass for centralizing employee data, apps, company communications, and more. Employees have everything they need to be productive in one place, regardless of where they’re working from.
- Workplace Command Center
Start using Work.com with Workplace Command Center, your company’s operations hub as you begin to reopen after a major event, like COVID-19. Monitor your facilities and make informed decisions to return your employees to their workplaces safely. - Shift Management for Work.com
Guiding your employees back to work isn’t as simple as reopening your offices. Organizations must balance workplace coverage and employee availability while creating occupancy models that enable a safe return to work. Shift Management streamlines the process of getting your employees back to work safely. - Workplace Strategy Planner
Use Workplace Strategy Planner with Workplace Command Center to help you decide when to open or close workplace locations. With Workplace Strategy Planner, add business priorities, operating guidelines, and COVID-19 data to your Work.com org. Set thresholds on metrics to evaluate the risk level at each workplace location. Use dashboards to visualize all the data in one place and to help guide operating decisions. - Enablement Site (myTrailhead) for Learning and Wellness
With an enablement site (myTrailhead), you can give your employees all the info they need to get back to work and stay healthy. With Trail Tracker and Trail Tracker for Work.com, you can keep tabs on the badge completion trends at specific workplace locations and across your whole company. And with that information, you can decide when it’s time to reopen for business. - Digital Trust Cards
Show your customers how you keep them safe as your business reopens during COVID. Trust Cards are a great way to give customers peace of mind in these uncertain times. Create a Trust Card for each of your business locations, and publish these trust cards on your website. Each trust card displays location trust measures, or COVID safety protocols that your business follows. - Manage Customer Queues
Bring customers back to your business safely and efficiently. Let customers join a digital queue, and notify them when it’s their turn to enter. - Broadcast Messaging in Work.com
Send SMS messages to up to 2,000 recipients at once. You can send messages automatically with Process Builder or manually from your contact, person account, employee, or messaging user list views. Use Broadcast Messaging with Queue Management, Wellness Check, and Contact Tracing.

