Loading
Agentforce Contact Center
Índice de materias
Filtros (0)Agregar
Seleccionar filtros

          No hay resultados
          No hay resultados
          Estas son algunas sugerencias de búsqueda

          Compruebe la ortografía de sus palabras clave.
          Utilice términos de búsqueda más generales.
          Seleccione menos filtros para ampliar su búsqueda.

            Buscar en toda la Ayuda de Salesforce
            Buscar en toda la Ayuda de Salesforce
            Approve Time-Off Requests

            You are here:

            1. Salesforce Help
            2. Docs
            3. Agentforce Contact Center

            Approve Time-Off Requests

            As a team lead, it's important to stay on top of everyone's schedules. Approve time-off requests by support rep or by object type.

            Required Editions

            View supported editions.

            User Permissions Needed

            To do this Permission required
            To approve absences: Shift Scheduling Planner

            OR

            Workforce Engagement Planner
            Note
            Note The status field must be added to the absences object before you can complete these steps.
            1. Open Service Resources from the App Launcher.
            2. Click the name of a service resource.
            3. Click Related.
            4. Click a time sheet from the Time Sheets list or an absence from the Absences list.
            5. Click to edit the Status field.
            6. Change the status to Submitted.
            7. Save your changes.
             
            Cargando
            Salesforce Help | Article