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            Approve Time-Off Requests

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            Approve Time-Off Requests

            As a team lead, it's important to stay on top of everyone's schedules. Approve time-off requests by support rep or by object type.

            Required Editions

            View supported editions.

            User Permissions Needed

            To do this Permission required
            To approve absences: Shift Scheduling Planner

            OR

            Workforce Engagement Planner
            Note
            Note The status field must be added to the absences object before you can complete these steps.
            1. Open Service Resources from the App Launcher.
            2. Click the name of a service resource.
            3. Click Related.
            4. Click a time sheet from the Time Sheets list or an absence from the Absences list.
            5. Click to edit the Status field.
            6. Change the status to Submitted.
            7. Save your changes.
             
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            Salesforce Help | Article