Gere turnos previstos ou FTEs diretamente de seu plano de capacidade calculada para atender à demanda do consumidor durante os intervalos de tempo especificados.
Para criar turnos a partir de um plano de capacidade:
Conjunto de permissões do Planejador de engajamento de trabalho
No Iniciador de aplicativos, abra Plano de capacidade.
Selecione o plano de capacidade que você criou.
Clique em Criar turnos.
Atualize o status.
Quando o plano é calculado, o status muda para Cálculo de turno concluído. O painel mostra quantos turnos ou FTEs são previstos para atender à demanda durante o intervalo de tempo.
Este artigo resolveu seu problema?
Diga-nos para podermos melhorar!
Carregando
Salesforce Help | Article
Cookie Consent Manager
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
