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          Unlisted Chatter Groups

          Unlisted Chatter Groups

          Unlisted Chatter groups offer more privacy compared to private Chatter groups. Only group members and users with the Manage Unlisted Groups permission can access unlisted groups in list views, feeds, and search results.

          Required Editions

          Available in: both Salesforce Classic and Lightning Experience
          Available in: Essentials, Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions

          Unlisted Chatter groups are similar to private Chatter groups, in that only members can view an unlisted group’s detail page, feed, or files. But unlisted groups offer more privacy than private groups.

          • For nonmembers, unlisted groups don’t appear in list views, feeds, and search results. Only members and users with the Manage Unlisted Groups permission can find and access unlisted groups.
          • Nonmembers can’t visit the group detail page.

            (With private groups, nonmembers can see a truncated version of the detail page. The truncated version shows the name, description, and member list, but not the feed or files.)

          • You can convert unlisted groups to public or private groups, but not the other way around.
          • Only group owners, group managers, and users with the Manage Unlisted Groups permission can add group members. Users can’t ask to join an unlisted group.
          • Users can’t see unlisted groups on other user profiles unless they have access to the group.
          • Files shared in unlisted groups are visible only to the members of the unlisted group. If the file is shared outside the unlisted group, then other users with permissions can update the file.
          • Users with Modify All Data or View All Data permission can’t access an unlisted group or its files unless they’re members of the group. They also can’t change group settings unless they own or manage the group.
          • Only users with the Manage Unlisted Groups permission can access or modify an unlisted group and its files and feed content without membership.

          Limitations

          If you decide to create an unlisted Chatter group, consider these limitations.

          • Custom pages or third-party applications that are integrated with Salesforce can expose unlisted group information to users who don't have access via the Salesforce UI. Check with your administrator about who can access information in unlisted groups in your organization.
          • You can’t use topics in unlisted groups. You can add a hashtag topic when writing a post or comment in an unlisted group. The topic is formatted as a link after you post. But a topic detail page isn’t created, and the link doesn’t work.
          • You can’t mention unlisted groups in posts or comments.
           
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