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Attendance Management Agent Considerations
To use Attendance Management Agent, consider supported functionality, usage, limitations and allowances, limits, and other issues.
Required Editions
| Available in: Lightning Experience |
Available in: Enterprise, Unlimited, and Developer Editions with Education Cloud, Einstein for Education Cloud add-on, Data 360, Marketing Cloud Next with the Salesforce Message Credits - SMS add-on and at least one Salesforce SMS Code Lease add-on, an applicable Salesforce Voice add-on, applicable Agentforce add-on licenses, and Slack. For more support on Marketing Cloud Next, Salesforce Voice, and Agentforce add-on licenses, contact your Salesforce account executive. |
Language and Locale Support
Attendance Management Agent supports the languages and locales supported by Agentforce Voice, as described in Agentforce Voice Considerations.
Attendance Management Agent is a voice agent, and voice agents are monolingual. A voice agent listens and responds only in its configured default language.
Large Language Model Support
Attendance Management Agent supports the models supported by the Agentforce Service Agent type, as described in Considerations for Agentforce Service Agent.
Einstein Trust Layer Service Support
Attendance Management Agent supports the Einstein Trust Layer services supported by the Agentforce Service Agent type, as described in Considerations for Agentforce Service Agent.
Usage Types Consumed by Attendance Management Agent
This feature has access to Digital Wallet, a free account management tool that offers near real-time consumption data for enabled products across your active contracts. Access Digital Wallet and start tracking your org's usage. To learn more, see About Digital Wallet.
Attendance Management Agent is using Agentforce Service Agent template and consumes the same usage types as Agentforce Service Agent. For the full list, see the usage types billed in Considerations for Agentforce Service Agent.
Because Attendance Management Agent is a voice agent, it also consumes Agentforce Voice usage types, such as Agentforce Voice Minutes. See the billable usage types in Agentforce Voice Considerations.
