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Education Agents
Learn about the Agentforce agents that are available in Education Cloud.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions with Education Cloud and the applicable Agentforce add-on license |
- Course Operations Agent
- Use Course Operations Topics in Agentforce to create a dedicated Slack channel for each course offering, add participants to the channel, and create a syllabus canvas. With centralized course operations in Slack, faculty can focus more on teaching and less on administrative tasks.
- Course Search Agent
- Help students and advisors discover the right courses easily. This agent answers questions about course requirements and degree planning information.
- Student Advising Topics in Agentforce
- With Student Advising Topics enabled in Agentforce, an advisor can use the agent to quickly summarize advising cases. The agent can also answer student questions regarding campus resources and policies, such as financial aid or activities. The agent helps advisors follow up proactively by suggesting next-best actions, like creating to-dos or cases.
- Student Financials Agent
- Use the Student Financials Agent to help your students retrieve their account balances and understand the fees included.
- Student Goals Agent
- Use the Student Goals Agent to help your students get specific, measurable, achievable, relevant, and time-bound (SMART) goal recommendations with AI-powered guidance based on their profile, preferences, and assessment insights. Assist students in getting campus resource recommendations, including courses, support programs, and involvement groups that can keep students on track to achieve their goals.
- Student Recruitment Agent
- Help your school assess and recruit new students. The agent can answer questions about your school, programs, and admissions processes. The agent can also help students apply to your school.
- Transfer Credit Agent
- Transfer Credit Agent (beta) helps prospective students make application decisions by providing estimates on transferable credits right in an agent session. It reduces the response time for evaluations and saves previous estimates to give students continuous access.
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