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将 Education Cloud 客服人员与消息传递渠道集成
要将 Education Cloud 客服人员添加到 Experience Cloud 入口网站或其他应用程序,请配置流并启用消息传递渠道。
要将 Education Cloud 客服人员添加到 Experience Cloud 入口网站或其他应用程序,请配置流并启用消息传递渠道。
| 适用于:Lightning Experience |
| 适用于:Enterprise、Performance、Unlimited 和 Developer Editions with Education Cloud 和适用的 Agentforce 加载项许可证。 |
| 所需用户权限 | |
|---|---|
| 要将 Education Cloud AI 客服人员集成到消息传递渠道: | Education Cloud 完整访问权限 |

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