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Automatiser studentrefusioner, når de dropper kurser, planlægger justeringer eller gebyrer reduceres. Beregn overbetalingen, opret en kreditnota mod den oprindelige faktura, og returner automatisk midler til den studerendes oprindelige gatewaybetalingsmetode, mens du vedligeholder et tydeligt revisionsspor i kreditnotaregistreringen.
| Tilgængelig i: Lightning Experience |
| Tilgængelig i: Enterprise, Performance, Unlimited og Developer Edition med Education Cloud-, Revenue Cloud Advanced- og Revenue Cloud Billing-licenser. |
| Brugertilladelser påkrævet | |
|---|---|
| Hvis du vil oprette en faktura: | Education Cloud - Fuld adgang |
Opret en negativ faktura under abonnementsændringer. Salesforce konverterer derefter fakturaen til en kreditnota. Kreditnotaen udløser refusionsorkestreringsprocessen, som automatisk starter refusionen til den oprindelige betalingsmetode. Hvis du vil udstede refusioner og afvikle saldi, kan du se Udsted refusioner og afviklingssaldi.
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