Loading
Agentforce Education
Petitions and Waivers

Petitions and Waivers

Create and manage academic petitions and waivers with intake forms and configurable approval workflows by using Unified Catalog. The centralized tracking and outcome management maintains regulatory compliance and a comprehensive student record. This ensures a smoother process for administrators, students, and faculty or staff.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud

Here are the high-level steps to manage petitions and waivers.

Shows the flow of tasks for petitions and waivers
  1. Through a learner portal, students submit petition requests for an exception to a standard academic rule or deadline.
  2. Students provide all necessary fields and documentation.
  3. The petition automatically routes to the correct advisor for review and signature via workflows and approval processes.
  4. Students view the real-time status of the request.
  5. The system stores the approved or denied petition or waiver on the student's 360-degree record. This action provides a complete audit trail for compliance and future advising.
 
Loading
Salesforce Help | Article