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Agentforce Education
Prepare Recommender Omniscript and Flexcard

Prepare Recommender Omniscript and Flexcard

Clone and configure the Omniscript and Flexcard that are used to collect and show survey responses as part of the recommendation process.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud
  • Clone and Update Recommender Omniscript
    Configure the EDUAdmissions/RequestRecommender Omniscript that's used to collect survey responses from recommenders on your Experience Cloud site.
  • Clone the Recommender Flexcard
    Make a copy of the EDUAdmissionsRecommenderRecommendationWrapper flexcard that shows the survey responses to reviewers in Salesforce.

Clone and Update Recommender Omniscript

Configure the EDUAdmissions/RequestRecommender Omniscript that's used to collect survey responses from recommenders on your Experience Cloud site.

Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud
User Permissions Needed 
To configure Omniscripts:

Education Cloud Full Access

AND

OmniStudio Admin

  1. From the App Launcher, find and select Omniscripts.
  2. Expand EDUAdmissions/RequestRecommender, and click RequestRecommender.
  3. Click New Version.
  4. Click PresetValues.
  5. Click SurveyDeveloperName.
  6. In Value, enter the developer name for your recommender survey.
  7. Save your changes.
  8. Activate your Omniscript.

Clone the Recommender Flexcard

Make a copy of the EDUAdmissionsRecommenderRecommendationWrapper flexcard that shows the survey responses to reviewers in Salesforce.

Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud
User Permissions Needed 
To configure Flexcards:

Education Cloud Full Access

AND

OmniStudio Admin

  1. From the App Launcher, find and select Omnistudio Flexcards.
  2. Expand EDUAdmissionsRecommenderRecommendationWrapper, and click EDUAdmissionsRecommenderRecommendationWrapper.
  3. Click Clone.
  4. Change the name of the Flexcard, and then click Clone.
 
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