Refund Management

Automate the end-to-end refund process for student financial accounts. When your students drop courses or reduce orders, Student Financials automatically identifies original invoices, settles credit memos against outstanding balances, and initiates payment refunds. Your students receive timely, accurate disbursements, and you maintain a complete audit trail for compliance.

• Set Up Refund Management
  To automate the billing process and keep detailed records of your transactions, configure billing.
• Link a Canceled Order to the Original Order
  Use the Link Canceled Order to Original Order invocable action in a flow to connect a canceled order with its original order.
• Issue Refunds
  Automate student refunds when they drop courses, plan adjustments, or fees are reduced. Calculate the overpayment, post a credit memo against the original invoice, and automatically return the funds to the student’s original gateway payment method while maintaining a clear audit trail in the credit memo record.