U bent hier:
Configureer caseteamobjecten, maak succesteamrecords en wijs ondersteuningspersoneel toe aan cursisten die cases adviseren.
| Beschikbaar in: Lightning Experience |
| Beschikbaar in: Enterprise, Performance, Unlimited en Developer Editions met Education Cloud. |
| Vereiste gebruikersmachtigingen | |
|---|---|
| Succesteams instellen: | Volledige toegang tot Education Cloud |
Als u succesteams wilt instellen, configureert u Salesforce-caseteamobjecten, maakt u succesteamrecords en wijst u ondersteuningsmedewerkers toe aan cursisten die cases adviseren.
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