Loading
Education Data Architecture Documentation
Contact Language

Contact Language

Contact Language represents a language spoken by someone connected to your institution.

  • Sample Uses for Contact Language
    Tracking the languages that are spoken by students, staff, and parents—as well as their fluency in each—goes a long way to creating an inclusive environment where people can get support and communication in their preferred languages. Because a Contact can be any type of individual, you have a lot of flexibility in the type of data you track.
  • Configure Contact Language
    Consider these updates, depending on which version of Education Data Architecture you originally installed.
  • Create a Contact Language Record
    Create a contact language record from the Contact Languages related list on the contact record.

Sample Uses for Contact Language

Tracking the languages that are spoken by students, staff, and parents—as well as their fluency in each—goes a long way to creating an inclusive environment where people can get support and communication in their preferred languages. Because a Contact can be any type of individual, you have a lot of flexibility in the type of data you track.

  • University—Track the primary language for a student, but then identify an intermediate-level language because she's studying it.
  • International university—Track an instructor's fluency in multiple languages, for staffing courses taught in multiple countries.

  • K-12—Identify the primary language for a student’s guardian to ensure that communication sent to the family is in their preferred language.

Configure Contact Language

Consider these updates, depending on which version of Education Data Architecture you originally installed.

Keep Up with Contact Language Updates

If Installed Before Version Configuration Task
1.72

Page Layout:

  • Add the Contact Languages related list to your Contact page layout.

  • Add the Primary Language field to the Contact page layout. We recommend you add this field as read-only, as it's populated by the value specified in the Contact Language record when the Primary Language checkbox is selected.

Learn about updating page layouts in Display a New Custom Object After a Product Release.

 

Automation:

  • If you don’t want the Primary Language field on the Contact object to be populated by default, disable the CLAN_PrimaryLanguage_TDTM trigger.
  • If you don’t want Contact Language records to be created or updated automatically when users update the Primary Language field on the Contact object, disable the CON_PrimaryLanguage_TDTM trigger.

Create a Contact Language Record

Create a contact language record from the Contact Languages related list on the contact record.

Before you create a Contact Language record, create Language records to represent the languages recognized by your institution so you can relate Contacts to them. See Language .

  1. From the Contact record you’re updating with Language information, click New in the Contact Languages related list.

  2. Select a language spoken by the Contact, indicate the fluency, and specify whether it’s the Contact’s primary language. Don’t change the Contact name.

    Note
    Note When you specify a language as primary, the language you choose appears in the Primary Language field on the Contact record.
  3. Click Save.
 
正在載入
Salesforce Help | Article