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          Set Up Philanthropic Research Topics in Agentforce in Nonprofit

          Set Up Philanthropic Research Topics in Agentforce in Nonprofit

          Use Philanthropic Research Topics in Agentforce to get insights into philanthropic and wealth data, answer questions about prospects, and create party philanthropic research profiles, research request cases, and research profile canvases in Slack.

          Required Editions

          Available in: Lightning Experience
          Education Cloud: Enterprise, Performance, Unlimited, and Developer Editions with the applicable Agentforce add-on license
          Nonprofit Cloud: Enterprise, Unlimited, and Developer Editions with the applicable Agentforce add-on license
          User Permissions Needed
          To set up Philanthropic Research Topics in Agentforce:

          Fundraising_Admin permission set group

          AND

          Prompt Template Manager

          AND

          Agentforce Default Admin

          Before you begin, make sure to complete these prerequisites:

          1. Create data to ground the agent responses. See Grounding Data for Philanthropic Research Topics.
          2. Turn on Philanthropic Research Topics in Agentforce.
            1. From Setup, find and select Fundraising Settings.
            2. Turn on Philanthropic Research Topics in Agentforce.
          3. Assign the necessary permissions to users.
          4. Create an agent from the Agentforce Employee Agent template. For example:
            Field Value
            Name Philanthropic Research Agent
            Description An AI assistant for philanthropic researchers and relationship officers.
            Role Help philanthropic researchers by creating philanthropic assessments, summarizing the philanthropic milestones and wealth capacities of prospects, answering related questions, and creating research profiles and research profile canvases in Slack.
            Company Connected University is an institution of higher education with over 9,000 students, offering a range of undergraduate and graduate programs.
          5. Add these subagents to the agent.
            • Philanthropic Milestones Research
            • Wealth Capacity Research
            • Party Philanthropic Research Profile Management
            • Party Philanthropic Research Profile Canvas Management
          6. Provide users with access to the agent.
           
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          Salesforce Help | Article