Complete Due Diligence for a Grantseeker

Create an Action Plan

Create an Action Plan from Action Plan Templates that your org has published. For example, let's create an Action Plan from the US: Due Diligence Action Plan Template will help track due diligence requirements.

1. From the App Launcher (), find and select Grants Management.

2. Navigate to an Account.

3. Click Action Plans.

4. Click New Plan.

   

5. Enter a Name. For example, Takagawa Institute: Due Diligence.

6. From Action Plan Template, search and select the Action Plan. For example, US Due Diligence.

7. To skip weekends and company-designated holidays, select Skip Nonwork Days For Tasks.

   

   Note See Set Up Nonwork Days in Salesforce Help to set working days and holidays.

8. Enter a Start Date.

9. Target Record is auto-filled to the current Account.

10. Select a Status.

11. Click Next, then click Save.

If the Action Plan Template creator selected Let users add items to action plans, you can add additional Tasks and Document Checklist Items to this Action Plan.

Create a Verification Check

If your admin added a Document Checklist Item to an Action Plan Template, you can use a Verification Check to track the documentation you’ve received as well as the status of the documentation. For example, if there is a Document Checklist Item requesting two years of financial records from a grantseeker, you can add both files by creating a Verification Check.

Note Verification Checks are only available on Document Checklist Items.

Let's say you received a grantseeker's Form 990. You can now create a Verification Check on the Form 990 Document Checklist Item, upload the file, and change the status to Accepted.

1. Navigate back to the Account.

2. Click Verification Items.

   

3. Click (), then select Create Verification Check.

   

4. Enter a Verification Check Name. For example, Form 990: 2019.
5. The Status defaults to New, but you can select another Status. For example, Accepted.
6. Enter the Date Verified.
7. Optionally, add Comments.
8. Upload the file by clicking Upload Files and selecting the file, or by dropping the file into Files.
9. Click Done when the file is uploaded successfully.
10. Click Save.

Edit a Verification Check

A Verification Check can be edited. For example, you can create a Verification Check for an organization's Form 990 and put it in a Pending status until you receive the documentation. Once received, you can edit the Verification Check then change the Status and upload the file.

1. Navigate to an Account that has an existing Verification Check.

2. Click Verification Items.

3. From a Verification Item, click (), then click Edit a Verification Check.

   

4. Make updates to the Verification Check. For example, change the Status to Accepted, add a Date Verified, and upload the file.

5. Click Save.

   

Find an Organization's Tax Status

If an admin configured the option to search for an organization’s tax status, you’ll see the option to Check Tax Status on a Verification Item. Use this to find if a grantseeking organization based in the United States is eligible for funding and store it on their Account record.

1. Navigate to an Account.

2. Click Verification Items.

3. From a Verification Item, click (), then click Check Tax Status.

   

4. Enter an EIN for the organization, then click Search.

   

   Note If an EIN is specified in the Tax ID field on an Account, it automatically shows up here.

5. A result shows if a valid EIN is entered. Select it, and click Continue.

   

6. Now, you can create the Verification Check.

   1. Enter a Verification Check Name.

   2. Select a Status. The default is New.

   3. Enter a Date Verified.

   4. Add Comments if needed.

   5. Upload Files if needed.

   6. Click Save.