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创建 Nonprofit Cloud 客服人员
使用 Agentforce 员工客服人员模板创建 Nonprofit Cloud 客服人员。然后,自定义客服人员的消息和语气。最后,测试、激活并将客服人员分配到用户。

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使用 Agentforce 员工客服人员模板创建 Nonprofit Cloud 客服人员。然后,自定义客服人员的消息和语气。最后,测试、激活并将客服人员分配到用户。
| 适用于:Lightning Experience |
| 适用于:启用了 Nonprofit Cloud 和 Einstein for Nonprofits 许可证的 Enterprise、Unlimited 和 Developer Edition。 |
| 所需用户权限 | |
|---|---|
| 创建客服人员: | 管理 AI 客服人员以及客服人员类型的所需权限 或 自定义应用程序 |

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