Override the Default Household Address for a Contact

If you have a Contact who prefers to receive their individual mailings at a different address than the default Household address, you can accommodate them by setting an Address Override.

Note

Watch the Nonprofit Salesforce How-To Series video: Override a Default Contact Address

Many organizations send general solicitations and newsletters to Households, while sending other targeted mailings, such as Board communications, to individual Contacts. If you have a Contact who prefers to receive their individual mailings at a different address than the default Household address, you can accommodate them by setting an Address Override.

Note This functionality is available only if you're using the Household Account model. For more information, see What is the Household Account Model?

1. On the Contact where you want to specify a different mailing address, click Edit. (The Contact must already be in the Household.)
2. In the Address Information section, select Address Override. The Contact's mailing address will no longer sync up with the Default Address for the Household.
3. In the Current Address lookup field, select the new Address for this Contact. You can also manually enter a new Address in the Mailing Address fields.
4. Click Save.