Volunteers for Salesforce Feature Telemetry

Volunteers for Salesforce Feature Telemetry collects feature and usage metrics when customers use our products. These metrics give Salesforce.org valuable insights into how our customers are using Volunteers for Salesforce. We use this information to understand usage and adoption of various Volunteers for Salesforce features.

We do not collect personally identifiable information through V4S Feature Telemetry. The only information we collect is related to what features an organization enables.

Three data types can be collected: Boolean (true/false), Integer (a whole number), and Date (MM/YY). We currently collect Boolean and Integer data. V4S Feature Telemetry is collected during the push upgrade process.

Here’s a list of data we’re currently collecting:

• Count of Campaigns that have Volunteer Jobs associated with them

• Count of Contacts with Volunteer Last Web Signup Date field populated

• Count of Contacts with Volunteer Last Web Signup Date within 365 days

• Count of Volunteer Jobs created within 365 days

• Count of Volunteer Jobs where Display on Website checkbox is checked

• Count of all Volunteer Shifts

• Count of Volunteer Shifts created within 365 days

• Count of Job Recurrence Schedules

• Is Grant Guest Users Update Access enabled

To give you a better picture of what the data looks like, here’s a sample telemetry record:

For information about your privacy and how feature management works, read:

• Salesforce.Org Privacy Policy
• Salesforce Feature Management