Disable or Reconnect a Legacy Partner Connect Connection
To temporarily pause record exports, imports, and updates from flowing between
Salesforce orgs, Salesforce admins can disable the connection. Disabling a connection lets admins
reconnect easily without requiring admins to step through the connection process again. The vendor
or partner admin can disable their connection. To reinstate the connection, each admin who
disabled must also reconnect.
Required Editions
User Permissions Needed
To disconnect Partner Connect in a vendor org:
Customize Application
To disconnect Partner Connect in a partner org:
Customize Application
AND
Set Up Partner Connect for a Partner
Org
WarningWe recommend that you alert your peer admin when you’re
disabling, reconnecting, or deleting a connection.
From Setup, in the Quick Find Box, enter Partner Connect. Vendor
admins select Partner Connect for Vendors. Partner admins select
Partner Connect.
Under Connect, find the connection that you want to disable. Vendor admins find connections
in the Partners list. Partner admins find connections in the Vendors list.
Click the action menu down arrow on the connection that you want to disable, and select
Disable.
Partners’ attempted exports fail to flow to the partner org, and record updates fail
to flow in either direction. The connection status banner in the org where the connection was
disabled shows as Disabled. The connection status banner in the other org continues to show as
Connected, unless the admin in the other org explicitly disables or deletes the connection from
that org.
To resume record exports, imports, and updates, admins in all orgs showing the Disabled
connection status must click the action menu down arrow and select
Reconnect.
Exports, imports, and updates begin to flow between orgs. Updates that were missed
while the connection was disabled are sent the next time an integrated field on that record is
updated. The connection status banners in both orgs show as Connected.
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