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Bring Agentforce Sales to Your Slack Flow of Work
Agentforce Sales in Slack brings sales agents, Salesforce data, and full business context directly into your Slack workspace. Prioritize leads, progress deals, and identify next steps by interacting with Slackbot—never leaving your flow of work.
Because Slack and Salesforce are integrated, actions that you take in Slack automatically sync to Salesforce, which keeps records up to date and forecasts accurate. You and your team avoid constant tab-switching and stay in your flow of work.
The Agentforce Sales Model Context Protocol (MCP) server powers Agentforce Sales in Slack. The server enables Slackbot to connect to Agentforce Sales agents. After setup, Salesforce installs the Agentforce Sales MCP server into Slack's MCP client, making capabilities such as Pipeline Management available to Slackbot as callable tools.
For more information about MCP servers, see Salesforce Hosted MCP Servers.
Agentforce Sales in Slack Go Page
The Go page centralizes the essential onboarding tasks, such as turning on Agentforce Sales in Slack and connecting your Slack workspace. The Go page handles the rest automatically, with no extra setup for Salesforce or Slack admins.
To set up Agentforce Sales in Slack, see Turn On Agentforce Sales in Slack.
For more information about Salesforce Go pages, see Discover and Set Up Features with Salesforce Go.
Included Tools
| Feature | Description |
|---|---|
Pipeline Management |
With Pipeline Management, the agent reviews recent calls, emails, and notes associated with opportunities in Salesforce to suggest updates to opportunity fields, such as Next Step or Stage. It highlights stale deals and inactivity, missing and incomplete opportunity fields, and contact and buyer gaps. |