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          Agentforce for Scale

          Agentforce for Scale

          Use conversational AI to monitor org performance and analyze results directly in Scale Test, Scale Center, and ApexGuru.

          Agentforce for Scale is an Agentforce agent built for the Salesforce Scalability suite. It centralizes performance insights and automates diagnostic workflows, letting you identify issues and act on them without leaving the product.

          Main Topics

          Org Performance Analysis
          Retrieves org-wide performance metrics and generates diagnostic investigations, including Row Lock, Apex Summary, and Governor Limit analysis.
          Live Scale Test Monitoring
          Analyzes Requests Per Second (RPS) data and generates health reports for active scale test sessions.
          Fallback Topic for Scale Products
          Answers general questions about Scale Test, Scale Center, ApexGuru, and related functionality by using product documentation.

          Considerations

          • Agentforce for Scale requires a Scale Center or Scale Test license, the PlatformAiAppDevAddOn SKU, and the Foundations add-on.
          • Deploy Agent for Setup before activating Agentforce for Scale. Agent for Setup enables the Agentforce button in performance-related setup pages.
          • Agentforce for Scale uses the Agentforce for Scale template configured with actions specific to Scale Test, Scale Center, and Apex Guru.
          • Set Up Agentforce for Scale
            Configure and activate Agentforce for Scale to use AI-powered performance analysis in Scale Test, Scale Center, and ApexGuru.
           
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