Assign Permission Sets for Using Agentforce for Timesheets
Give your users access to the Agentforce for Timesheets by assigning
them the required permission sets. With these permission sets, users can enable Agentforce and use this
feature.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer
Editions
User Permissions Needed
To assign permission sets to users:
Manage Profiles and Permission Sets
From Setup, in the Quick Find box, enter Users and select it.
Open the field service technician user from the list.
Go to Permissions Set Assignments, and click Edit Assignments.
Enable these permission sets.
Access Agentforce Default Agent
Prompt Template User
Save your changes.
Did this article solve your issue?
Let us know so we can improve!
Loading
Salesforce Help | Article
Cookie Consent Manager
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.