Create Timesheets and Timesheet Entries Action

Available in: Lightning Experience

Available in: All editions of Field Service Plus for Energy & Utilities, and all editions of Asset Service Lifecycle Management

This action creates the records for the current user and can't be performed on behalf of another user. The action requires a list of timesheet entries, where each entry must contain a start time, end time, and category.

For example, a field technician finishes their shift and needs to log their hours for the day. They provide the start and end times along with the category of work (for example, WorkTime, DriveTime). The agent then creates the corresponding timesheet and entries for that specific date.

These are some examples of utterances that trigger this action.

• “Create a timesheet for today with 8 hours of WorkTime”
• “Log my hours from 9 AM to 5 PM as WorkTime”
• “I need to add an entry for DriveTime from 8:00 AM to 9:00 AM”
• “Create a new timesheet entry for my shift”