What is Availability?

Learn what availability means at Salesforce and why it's important.

Trust is Salesforce’s number one priority, and that includes trusting that your data is protected and readily accessible. It’s why we take availability so seriously.

Availability is more than the percentage of time your org is operational, the status of your instance on Salesforce Trust, or how quickly a page loads. No matter which product you use, how large your company is, or what industry you’re in, focusing on availability means that you can consistently support your own customers and their needs with minimal unplanned interruptions. Consistent availability makes for a more positive user experience while increasing your impact.