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If you’re using Salesforce Foundations, you’re responsible for your Health Insurance Portability and Accountability Act (HIPAA) compliance. Manage your compliance by enabling only HIPAA-ready Salesforce features and implementing them securely.
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These features offered in Salesforce Foundations aren’t covered by the Business Associate Addendum (BAA): Einstein Activity Capture, Salesforce Inbox, and Einstein Send Time Optimization (STO). These features must remain disabled for the purposes of HIPAA compliance. You can confirm and update the status of these features in Setup.
While Agentforce is built on a HIPAA-compliant base, you must configure agents with security in mind in order to maintain compliance. For more about building agents that meet your individual security requirements, see the Agentforce documentation.
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