If you’re using Salesforce Foundations, you’re responsible for your Health Insurance
Portability and Accountability Act (HIPAA) compliance. Manage your compliance by enabling only
HIPAA-ready Salesforce features and implementing them securely.
These features offered in Salesforce Foundations aren’t covered by the Business Associate
Addendum (BAA): Einstein Activity Capture, Salesforce Inbox, and Einstein Send Time
Optimization (STO). These features must remain disabled for the purposes of HIPAA compliance.
You can confirm and update the status of these features in Setup.
Salesforce Foundations and Agentforce
While Agentforce is built on a HIPAA-compliant base, you must configure agents
with security in mind in order to maintain compliance. For more about building agents that
meet your individual security requirements, see the Agentforce documentation.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
