Du kan få adgang til Tableau Next-dashboards i appen gennem appen Customer Lifecycle Analytics (Kundelivscyklusanalyser) med Tableau Next.
EditionsHeading
Tilgængelig i: både Salesforce Classic og Lightning Experience
Tilgængelig i: Enterprise, Unlimited og Developer Edition
Tilgængelig med licenserne Feedbackmanager - Starter og Feedbackadministration - Growth, Data Cloud-licensen og en af disse Tableau Next-licenser: Tableau Next Creator, Tableau Next Customer eller Tableau Next Limited Consumer. Se Tableau-licenser for at få den fulde liste over relevante licenser.
Dashboardet Svarfordeling
Overvåg svartendenser på tværs af livscyklusfaser og demografi. Spor undersøgelsesmængder, identificer undersøgelsestræthed gennem afgangsfrekvenser og link svarfrekvens til kundetilfredshed. Identificer de mest effektive undersøgelser, og find ud af, hvilke demografier der kræver målrettede engagementsstrategier.
Brug dashboardet Svarfordeling til at besvare vigtige forretningsspørgsmål, f.eks.:
Hvor mange deltagere, der besvarede undersøgelsen?
Hvordan blev undersøgelsessvarenes tendens over tid?
Hvor responsive og tilfredse er kunderne?
Hvad er den demografiske fordeling af undersøgelsessvarene?
Hvilke er mindst bedømte spørgsmål i undersøgelsen?
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