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Salesforce Suites Features and Allocations
Learn more about the features and allocations included in each Salesforce Suites edition.
Sales
| Feature | free Suite | starter Suite | Pro Suite |
|---|---|---|---|
Account, Contact, Lead, and Opportunity Management |
Included |
Included |
Included |
Email and Calendar Integration |
Included (Basic integration) |
Included (Einstein Activity Capture) |
Included (Einstein Activity Capture) |
Task Management and Activity Feed |
Included |
Included |
Included |
Customizable Reports and Dashboards |
Included |
Included |
Included |
Salesforce Meetings |
Not Included |
Included |
Included |
Direct Payment Links |
Not Included |
Included |
Included |
Payment Portal |
Not Included |
Included |
Included |
| Invoice Generation | Not Included | 1000 per month | 1000 per month |
Products and Price Books |
Included (One Price Book) |
Included |
Included |
Forecast Management |
Not Included |
Not Included |
Included |
Quote Creation and Management |
Not Included |
Not Included |
Included |
Service
| Feature | free Suite | starter Suite | Pro Suite |
|---|---|---|---|
Case Management |
Included |
Included |
Included |
Knowledge Management |
Included |
Included |
Included |
Integrated Email Support |
Included |
Included |
Included |
Custom Email Templates |
Included |
Included |
Included |
Macros |
Not Included |
Not Included |
Included |
Omni-Channel Routing |
Not Included |
Not Included |
Included |
In-App and Web Messaging |
Not Included |
Not Included |
Included |
Marketing
| Feature | free Suite | starter Suite | Pro Suite |
|---|---|---|---|
Drag-and-Drop Email Builder |
Included |
Included |
Included |
Email Builder |
Included |
Included |
Included |
Email Templates |
Included |
Included |
Included |
Email Campaigns |
Limited |
Included |
Included |
Email Sends |
100 per month |
2,000 per month |
2,000 per month |
Smart Segmentation |
Included |
Included |
Included |
Einstein Send Time Optimization |
Included |
Included |
Included |
Campaign Analytics |
Included |
Included |
Included |
People Scoring |
Not Included |
Included |
Included |
Commerce
| Feature | free Suite | starter Suite | Pro Suite |
|---|---|---|---|
Storefront Website Design |
Not Included |
Included |
Included |
Product and Category Workspace |
Not Included |
Included |
Included |
Person Accounts |
Not Included |
Included |
Included |
Buyer Groups |
Not Included |
Included |
Included |
Promotions |
Not Included |
Included |
Included |
Managed Checkout |
Not Included |
Included |
Included |
Order Summaries |
Not Included |
Included |
Included |
Pay Now |
Not Included |
Included |
Included |
Search Management |
Not Included |
Included |
Included |
Insight Dashboards |
Not Included |
Included |
Included |
Agentforce and Generative AI
| Feature | free Suite | starter Suite | Pro Suite |
|---|---|---|---|
Agentforce |
Not Included |
Included |
Included |
AI Summary (Generative AI) |
Included |
Included |
Included |
| Draft with AI (Generative AI) | Included |
Included |
Included |
Slack for Salesforce
| Feature | free Suite | starter Suite | Pro Suite |
|---|---|---|---|
Slack Channels in Salesforce |
Included |
Included |
Included |
Enhanced Capabilities
| Feature | free Suite | starter Suite | Pro Suite |
|---|---|---|---|
Social Sign-on |
Included |
Included |
Included |
Guided Onboarding |
Included |
Included |
Included |
Custom Objects |
Not Included |
Not Included |
Included (50 objects) |
Custom Fields |
Included (25 per object) |
Included (25 per object) |
Included (100 per object) |
Custom Apps |
Not Included |
Not Included |
Included |
Process Automation with Flows |
Included (5 flows per type) |
Included (5 flows per type) |
Included (5 flows per type) |
Sandbox for Testing and Training |
Not Included |
Not Included |
Included |
AppExchange Access |
Not Included |
Not Included |
Included |
Dark Mode |
Included (Beta) |
Included (Beta) |
Included (Beta) |
AI Readiness |
Included |
Included |
Included |
Salesforce Support |
Agentforce chatbot only |
Agentforce chatbot and Live support |
Agentforce chatbot and Live support |
Allocations
| Feature | free Suite | starter Suite | Pro Suite |
|---|---|---|---|
Maximum Users |
2 | Unlimited | Unlimited |
Custom Objects |
0 | 0 | 50 |
Custom Big Objects |
0 | 0 | 1,000,000 |
Data Storage Minimum per Org |
10 GB | 10 GB | 10 GB |
For a complete list of edition limits, see Salesforce Feature and Edition Allocations for Free, Starter, and Pro Suites.
