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Loyalty Management
Configure Rule Libraries for Promotion Context Definitions in Loyalty Management

Configure Rule Libraries for Promotion Context Definitions in Loyalty Management

Global Promotions Management uses rule libraries to let marketing managers use context definition tags in promotion rule eligibility criteria. When creating custom tag mappings for promotions, create additional Loyalty Management mappings based on promotion requirements.

Required Editions

Available in: Lightning Experience
Available in: EnterprisePerformance, Unlimited, and Developer Editions with Loyalty Management

When you create a rule library, create these additional Loyalty Management mappings based on your promotion requirements.

Business Requirement Custom Tag Mapping Name Context Tag

Promotions that use the rule library belong to a loyalty program.

If you’re creating loyalty promotions, instead of the contact tags, map these custom tags.

  • loyaltyProgramMemberId or membershipNumber
  • loyaltyProgramId or loyaltyProgramName
Tags that are related to the Loyalty Program and Loyalty Program Member objects
 
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