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In addition to standard capabilities, Global Promotions Management supports specific requirements for loyalty programs. Use this mapping to identify the features that help you meet your loyalty program business requirements.
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Loyalty Management |
To learn how to map your pricing promotion requirements, see Map Your Business Requirements to Global Promotions Management Features.
| Business Requirement | Features to Use |
|---|---|
| Run promotions that offer rewards for a specific activity of the loyalty member | Use the Accrual Events promotion template and select the type of accrual activity that you want to reward members for. The Accrual Events promotion template is available on the Select Promotion Template step in the Quick Promotion guided flow. |
| Run promotions that offer rewards when loyalty program members complete a set of activity-driven milestones | Use the Engagement Trail promotion template and select the activities and targets that you want to reward members for. The Engagement Trail promotion template is available on the Select Promotion Template step in the Quick Promotion guided flow. |
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