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Loyalty Management
Program Manager with Member Services Home in Tableau Next

Program Manager with Member Services Home in Tableau Next

Evaluate member growth, loyalty program engagement, and point performance. Filter dashboard views by duration, currency name, and program to isolate specific datasets. Track new member acquisitions and examine tier breakdowns across membership levels. Analyze monthly activity trends by comparing overall transaction volume against active transacting members. Monitor key financial indicators, including total points balance to date, revenue, and accrued, redeemed, and expired point totals.

Required Editions

Available in: Lightning Experience
Available in: EnterprisePerformance, Unlimited, and Developer Editions with Loyalty Management

Here's the list of metrics available on the dashboard.

Metric Description
Accrued Points The total points credited from accruals and manual points adjustments.
Accrued Revenue The total revenue from all processed transactions.
Expired Points The total number of expired redeemable points.
New Members The total number of loyalty program members enrolled during the specified period.
Points Balance to Date The total number of points available for redemption.
Redeemed Points The total number of debited points.
 
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