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Create a Permission Set for the Enhanced Runtime Performance Omnistudio Setting
If you've enabled Enhanced Runtime Performance in Omnistudio settings, create a permission set to let standard users access Omnistudio components based on their permissions.
Before You Begin
- Make sure that you've enabled the Enhanced Runtime Performance Omnistudio Setting.
- Confirm you have the Omnistudio permission set license. Go to Setup > Permission Sets and look for Omnistudio Admin in the list of permission sets.
In addition to the other permission sets you create to assign users with the required permissions, you must create a separate permission set to provide standard users with the Omni Interaction Access Configurations object required to access Omnistudio components correctly. Admin users don't require this.
- From Setup, enter Perm in the Quick Find box, then select Permission Sets.
- Click New.
- Enter any Label, such as Omnistudio Additional Permissions. By default, the API Name is the same.
- Leave the License dropdown as is and don't make a selection.
- Click Save.
- Click Object Settings, then click Omni Interaction Access Configurations.
- Click Edit and in the Enabled checkbox, select the required fields as per your users' access requirements. If you're creating this permission set for a read-only user, select Read, View All Records, and View All Fields.
- Save your permission set.
Assign this permission set to required users.
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