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Enable Autogenerated Numbers
To set up a numbering system and autogenerate numbers for various use cases, enable the Omni Global Auto Number setting on the Omnistudio Settings page.
Before You Begin
- Your org must use the standard data model. The custom object GlobalAutoNumberSetting__c and its records must not be present.
- The RollbackIPChanges and RollbackDRChanges Omni Interaction Configurations must be disabled.
- Create, edit, and delete permissions for the Omni Global Auto Number standard object must be provided for the Omnistudio Admin and User profiles. You can provide access to this object to your users by modifying your permission set, permission set group, or profile set up.
Important Once you enable Global Auto Number, this setting can’t be turned off. You
can contact Salesforce Customer Support to disable this setting. However, toggling this setting
on and off isn't recommended as this action can cause data inconsistencies.
To enable Omni Global Auto Number, perform these tasks.
- In Setup, in the Quick Find box, find and select Omnistudio Settings.
- Enable Omni Global Auto Number.
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