Example: Suspend a Device from Self-Service

Learn how to set up a Flexcard that your customers use to suspend a mobile device from a self-service portal.

1. Create a Flexcard whose data source:

   • Gets a list of a customer's active mobile devices.

   • Returns an IsSuspended data field with a true or false value.

2. Add an image element that displays a picture of the device.
3. Add a toggle element that meets these criteria:

   • Customers use the toggle to select the device to suspend.

   • You bind the value of the toggle to the IsSupended data field.

   • You add an Update Omniscript action to the toggle.

4. Include the Flexcard in an Omniscript that uses a Data Mapper Post Action to update the status of the mobile device in the customer’s account.