You are here:
Vlocity Components Event Tracking (Managed Package)
For the managed package runtime, tracking data is stored in the VlocityTrackingEntry__c object. Some data, listed here, is tracked for all components and event types. Vlocity OmniAnalytics tracks many additional fields for all of its events. You can also add custom fields to the data being tracked.
This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.
If you track a large amount of data, manage space consumption by implementing an archiving policy for the tracking object.
The following data is tracked for all events:
-
Tracking Event or Name: Event type, for example StepActionTime or Error
-
User Id: User who triggered the event
-
Context Id: The value of the Context Id node in the Data JSON
-
Data: Data JSON of the tracking call
-
Interaction Message
-
Salesforce Session Token: Slightly masked Salesforce session token for the user
-
Customer Interaction Token: Unique identifier for events logged for a single session
-
Timestamp: Time of the event
-
Tracking Service: The service that logged the event
-
Vlocity Acuity Resource: Intelligence resource
-
Vlocity Interaction: Interaction Id
-
Vlocity Interaction Token: Unique token used as an identifier to associate events logged for a single session.
