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Use the Partner Case Management topic to handle partner inquiries and actions related to support cases, including providing case information, updating existing cases, and creating new cases.
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Partner Ecosystem Management (PEM) add-on and Agentforce for Service add-on. |
| API Name | PartnerCaseManagement |
| Included Agent Actions | Create Case With Enhanced Data Get Cases For Verified Contact Get Case By Verified Case Number Add Case Comment |
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