Para usar o Serviço de ativo proativo, habilite o CRM Analytics e configure permissões.
As percepções proativas do Serviço de ativo são habilitadas pelo CRM Analytics. Na página Configuração proativa do serviço de ativo, clique em Habilitar na etapa Habilitar o CRM Analytics e siga o processo para habilitar o CRM Analytics.
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