The Mobile Builder for Agentforce is a drag-and-drop tool that lets you customize how
Agentforce action responses appear on mobile devices.
Required Editions
You select an Agentforce action, drag layout components onto a canvas, bind them to data fields
from your action's output, and publish the configuration to make it live for all users on
mobile.
Setup for the Salesforce mobile app available in: both Salesforce Classic and
Lightning Experience
Setup available in Salesforce Classic in: all editions except
Database.com
Setup available in Lightning Experience in: Group, Professional,
Enterprise, Performance, Unlimited, and Developer
Editions
User Permissions
Needed
To enable Mobile Builder for Agentforce:
Customize Application
Important Mobile Builder for Agentforce is a pilot or beta service that is subject
to the Beta Services Terms at Agreements - Salesforce.com or a written Unified Pilot Agreement
if executed by Customer, and applicable terms in the Product Terms Directory. Use of this
pilot or beta service is at the Customer's sole discretion.
Interface Elements The Mobile Builder for Agentforce interface includes several key panels and areas for designing mobile customizations.
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